Refund Policy

Effective Date: October 6, 2025

Thank you for shopping with Patio Drip. We want you to be happy with your purchase. If for any reason you are not satisfied, please review our return and refund guidelines below.

1. Returns

• You may request a return within 30 days of receiving your order.

• To be eligible, items must be unused, in their original packaging, and in the same condition that you received them.

• Proof of purchase (such as your order number or receipt) is required.

2. Refunds

• Once we receive and inspect your returned item, we will notify you by email about the approval or rejection of your refund.

• If approved, your refund will be processed to your original method of payment within 5–10 business days.

• Shipping fees are generally non-refundable unless the return is due to our error (e.g., defective or incorrect item).

3. Exchanges

• We only replace items if they are defective or damaged.

• If you need an exchange for the same product, contact us at info@patiodrip.com for instructions.

4. Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items

• Items marked “Final Sale”

5. Return Shipping

• Customers are responsible for paying return shipping costs, unless the return is due to our mistake or a defective product.

• We recommend using a trackable shipping service or purchasing shipping insurance.

6. How to Request a Return

To start a return, please contact us at:
📧info@patiodrip.com

We will provide instructions on how and where to send your package.

7. Changes to This Policy

We may update this Refund & Returns Policy from time to time. Any changes will be posted on this page with a revised effective date.